Instead of wondering what your doctor wrote in your patient record after a visit, ask him or her to read back the notes to ensure accuracy. That's one of five simple steps Mayo Clinic suggests doctors and patients take to improve health care quality. Mayo Clinic defines quality as a comprehensive look at all aspects of a patient’s experience, including excellent care, the best medical knowledge and experience, access to the best technology, and staff demonstrating kindness and hope. Here are five ways patients and care givers can help improve quality:
Ask your doctor to read medical notes after a consult
Use patient apps to improve access
Implement safety tracking systems
Take someone you trust to the hospital/doctor with you
Include patient photos in medical records
Mayo Clinic is recognized for high-quality patient care more often than any other academic medical center in the nation. Through its Center for the Science of Health Care Delivery and other efforts, Mayo continually works to improve cost and quality through measures large and small.
The following organizations recognize Mayo Clinic for high levels of quality and safety: U.S. News & World Report Best Hospitals Honor Roll; UHC Quality Leadership Award; The Leapfrog Group Top Hospitals; Leapfrog Hospital Safety Score; ACNN Nursing Magnet Status; Consumer Reports Hospital Safety; American College of Surgeons and National Surgical Quality Improvement Program.
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Journalists: Video for Patient App, Dermatitis App, Anxiety App, sponge counting for safety tracking, patients having photos taken and patients with a physician are available in the downloads