• By Duska Anastasijevic

Mayo Clinic and Premise Health collaborate to increase access to quality care, lower health costs

May 15, 2019

ROCHESTER, Minn. — Mayo Clinic and Premise Health, a direct health care company that provides primary care, occupational health, pharmacy and other services to large employers, have announced that they will collaborate to enhance health care delivery for Premise members and their families.

The two organizations will collaborate on initiatives to increase access to quality care, enhance the patient experience, and lower overall health care costs. Through a Center of Excellence approach, they will work to deliver access to Mayo Clinic. This is especially vital for those patients with high-cost and high-risk diagnoses, and those who have been unable to find answers from other medical providers. By offering a path for rapid evaluation, accurate diagnosis and appropriate treatment for these people, Mayo Clinic and Premise Health will help them get the care they need, and avoid misdiagnoses, complications and duplication of care.

"Our two organizations share a vision, and we have complementary capabilities," says David Hayes, M.D., medical director for Provider Relations at Mayo Clinic. "We look forward to working closely together to deliver seamless experiences, improve outcomes and enhance health care."

Mayo Clinic and Premise Health also plan to use technology to extend Mayo Clinic knowledge and expertise to Premise Health providers at the point of care. Mayo Clinic employs experts in a vast number of medical specialties and subspecialties. Mayo Clinic's collaboration with Premise Health providers across the U.S. will empower them to enhance members’ care and experience.

"The U.S. health care system is fragmented, inefficient and expensive," says Stu Clark, CEO, Premise Health. "Premise and Mayo Clinic share a commitment to high-quality, evidence-based care and exceptional patient experiences. And together we have the reach and expertise to overcome barriers and deliver fully integrated, coordinated health care to employers and their employees."

Fragmentation and inefficiency within the U.S. health care system have become pain points for patients and the companies who insure them. Mayo Clinic and Premise Health seek to address these issues in their work together.

Premise Health leads the direct health care market with more than 600 wellness centers in 44 states and Guam. Mayo Clinic was named the best hospital in the nation in U.S. News & World Report's 29th annual "Best Hospitals Honor Roll" in 2018. Mayo Clinic was ranked No. 1 in more specialties than any other hospital in the country. Mayo Clinic's Arizona and Florida campuses also rank as the top hospitals in those states.

Mayo Clinic and Premise Health physicians are salaried, with no volume incentive, which means they are fully aligned with patient interests. Also, Premise Health providers often serve as the gateway to the broader health care ecosystem because of their position on-site, and near where members live and work. They refer members to specialty care when needed and direct their care, coordinating their care across providers.

These roles mean Premise Health can have a huge impact for patients, especially those with complex and serious care needs that could be misdiagnosed, or directed to receive unnecessary and ineffective specialty care. By helping members access high-quality specialty care and expertise from Mayo Clinic, Premise Health can enhance their experiences and improve the quality of care they receive.

"Through our work together, Premise and Mayo Clinic will set the bar higher for the health care industry by delivering fully integrated, seamless health care that helps people live healthier," Clark says. "Simply put, our collaboration opens the door to reimagine how people experience care. To say we're excited would be an understatement."

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About Mayo Clinic
Mayo Clinic is a nonprofit organization committed to clinical practice, education and research, providing expert, comprehensive care to everyone who needs healing. Learn more about Mayo ClinicVisit the Mayo Clinic News Network.

About Premise Health
Premise Health is the leading direct healthcare company, pioneering new models to deliver powerfully effortless health care. With more than 50 years of experience, Premise Health delivers unmatched quality, access and value through more than 600 wellness centers in 44 states and Guam. The company serves more than 275 of the nation's most innovative organizations, including a significant number of Fortune 1,000 companies.

Premise Health believes that the future of health care is unrivaled access to phenomenal care that costs less for clients, members and their dependents. It delivers that future today through three access points: on-site health, near-site health and 24/7 virtual health. It also serves as the health care gateway for members and dependents, connecting them not only to its own robust and comprehensive provider network, but also to the broader health care ecosystem. The result is a member experience that makes it easy to be seen anytime and anywhere.

For more information on Premise Health, visit www.premisehealth.com

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