• By Dana Sparks

Today is World AIDS Day

December 1, 2014

world globe with red hearts and ribbons for World Aids Day

AIDS (acquired immunodeficiency syndrome) is a chronic, potentially life-threatening condition caused by the human immunodeficiency virus (HIV). By damaging your immune system, HIV interferes with your body's ability to fight the organisms that cause disease.  

Learn more about HIV/AIDS and the Mayo Clinic HIV Research Laboratory.

Not accurate to state: "Microsoft is phasing out the current Web browser, Internet Explorer 8, in favor of Internet Explorer 11." Microsoft has regularly released new browser versions. You might say "Mayo is phasing out…".

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I have had IE11 for a few months now. Just an FYI, IE11 doesn't always work the best with some of our programs and or sites.

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I personally find IE to be a hideous web browser. Firefox is a much more stable browser and offers add-ons to block advertising and also open pages using the IE engine when necessary (based on the version of IE installed on a device).

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I work with a pharmaceutical company that requires the use of their platform, which is not compatible with Chrome or Firefox, and just recently found out it won't work with IE11 either. How do I maintain an IE8 browser to access their stuff while moving into the future with everything else?

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Lynn, If there are websites or web based applications used for Mayo work that are not working correctly in IE 11 please contact the help desk to log the issue for the support team. IE11 has some backward compatible functionality that can be enabled to address issues.

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@Lynn, try adding the site to IE's Compatibility View settings. Click the gear (upper right). Only specify the "site.com" part, omitting the leading "www.", etc.

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Lynn, you should be able to use the compatibility mode in IE11 to solve that problem. http://winaero.com/blog/how-to-enable-compatibility-view-in-internet-explorer-11-ie11/

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Lee and Nathaniel are correct and works at an individual level. But if there is a case with multiple users across multiple workstations, we want the call ticket open to IT support as we will manage the compatibly mode centrally for Mayo business based websites and web applications.

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Do yourself a favor and install chrome on your workstations. It works for most things but not all.

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Finally!! Just out of curiosity why does this take so long?

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FYI, the website for Mayo Patient OnLine Services (for RX refills, etc) can't be accessed until updated IE is installed, got an error message this morning with those details.

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@ Dianna: Try Google Chrome: To use Chrome, click on the Mayo Dock, ‘Global Application’ (the folder with the world), ‘Productivity Tools’, ‘Chrome’.

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Is there a more specific timeframe for MCHS? It makes it seem like the rollout will be completed at Rochester before moving to AZ and completing the rollout, before moving to FL, and completing the rollout, and finally ending with MCHS. Is this correct or will the order be Rochester first, then AZ, FL, and MCHS more or less simultaneously?

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@Denise – thanks so much! I am a teleworker and work on a thin client, does that matter as I don't think I have the access to change those types of things on a thin client. Thanks again!

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Just a heads up that we did discover a problem while testing IE11 with Office documents (reported to Robert Gordon). When a hyperlink containing a number symbol (#) is clicked from an Office document (Word or Excel), IE11 converts the # symbols to %20-%20, and the link fails. The only work around we have found is to install another browser like Chrome, set it as the default browser, then go back into IE11 and set it back as the default browser. I don't know why this fixes it, but it appears to.

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