The goals are lofty: Enhance the patient experience. Improve population health. Manage the total cost of care. The lineup of speakers is impressive (and lengthy): physicians, scientists, leaders in the health care field. And participants came from just down the block at Mayo Clinic to as far away as India, Sweden and Japan.
All this with the goal of putting the science of health care delivery to work to improve how patients receive care – using engineering principles to improve everything from scheduling to treatment protocols to the patient experience.
Those were just some of the topics taking center stage at Delivery Science Summit, Sept. 16-18, hosted by the Mayo Clinic Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery. The summit is designed as a place to share best practices and ideas about how to apply health care delivery research methods to create better care experiences for patients, use data science and operational research methods to develop and test new models of care, improve patient care and population health by connecting clinical practice with the patient's community. And much more.
Veronique Roger, M.D. – "The science of best practice"
"As we all know, health care and the health care system in the United States – and throughout most of the world – needs improvement," Veronique Roger, M.D., director of Mayo's Center for the Science of Health Care Delivery, told those assembled. Care is fragmented and inefficient, she said, and it varies by where you live, insurance and socioeconomic status, racial and ethnic background.
Journalists: Sound bites with Dr. Roger and b-roll of the conference are available in the downloads.