• By Joel Streed

Dense-Breast Imaging/Hospice Nursing/Medical History Book: Mayo Clinic Radio

May 3, 2015

It's well known that women with dense breast tissue are less likely to get accurate results from mammograms. Now there's a new breast-imaging technology called Molecular Breast Imaging, or MBI, that shows promise for increasing the rate of detection of invasive breast cancers in women with dense breasts. On the next Mayo Clinic Radio, Dr. Deborah Rhodes, Dr. Michael O'Connor and Dr. Katie Jones discuss MBI. Also on the program, nurses Margo Kroshus and Sherry Rengstorf share their advice and insights about hospice care. And cardiologist Dr. Bruce Fye talks about his new book, Caring for the Heart: Mayo Clinic and the Rise of Specialization.

Here's the podcast: Mayo Clinic Radio PODCAST May 2 2015

I am quite frustrated with the health care reimbursement account. I receive all of my health care at Mayo and despite multiple submissions of information that MMSI actually already has, they deny my claims. I have decided to not enroll in the health care reimbursement account any more. I will do what I can for the 2017 year as I continue to battle with MMSI to be reimbursed for 2017 claims, and I will pay with post tax dollars from here on out. In my opinion, it is not worth the hassle.

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@kellywise

I am quite frustrated with the health care reimbursement account. I receive all of my health care at Mayo and despite multiple submissions of information that MMSI actually already has, they deny my claims. I have decided to not enroll in the health care reimbursement account any more. I will do what I can for the 2017 year as I continue to battle with MMSI to be reimbursed for 2017 claims, and I will pay with post tax dollars from here on out. In my opinion, it is not worth the hassle.

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That is not the experience I have had. It is an excellent benefit. I would encourage you to continue to enroll and seek assistance from HR.

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I'm still waiting for my 2018 FSA card. I have already had to get medication refills and the FSA card I have is out dated the end of 2017.

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Only comment that I can make about the flexible Spending Account is: When it comes to renewal both your medical insurance and Flex Spending each year they are separate. You must actually go into your account and update you Flex Spending each year. It does not automatically renewal each year.(Found out the hard way) This really needs to be communicated better each November!

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If you just submit explanation of benefit's and forget itemized statement, that is all that is needed as EOB will have all of the information needed.

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@karenwoods

I'm still waiting for my 2018 FSA card. I have already had to get medication refills and the FSA card I have is out dated the end of 2017.

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I did not get my card either . I called and they checked and the card was mailed out on 11/17/2017. they are sending me a new one. You can still turn in your receipt of prescriptions to be reimbursed.

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I agree with the frustrations of getting services reimbursed. I have had issues. I realize that there are several people using this service, but it would be nice if forms are not completed or some information is missing an email was sent to us alerting us to call for more information. I have had 2 many times that I had no word that something was not complete. I would also like to see the uses for the benny card increased. It is just a prepaid visa card, and I dont see why it cant be used to make other purchases other than just prescription medications. For example, I use a cpap and it would be wonderful to just scan my benny card for my supplies, rather than go through the hassle of submitting reimbursement forms. It seems just a waste of time, and a hoop to jump through.

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@sheilahaskin

If you just submit explanation of benefit's and forget itemized statement, that is all that is needed as EOB will have all of the information needed.

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An EOB is all I have ever submitted and had no troubles!! Love this benefit!

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@sheilahaskin

If you just submit explanation of benefit's and forget itemized statement, that is all that is needed as EOB will have all of the information needed.

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Some are able to only submit an EOB and/or itemized statement for reimbursement? I receive a denial if I don't include a paid receipt. Why is there a difference? Is there a step I am missing? Thanks

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@tavolk

Only comment that I can make about the flexible Spending Account is: When it comes to renewal both your medical insurance and Flex Spending each year they are separate. You must actually go into your account and update you Flex Spending each year. It does not automatically renewal each year.(Found out the hard way) This really needs to be communicated better each November!

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I too found out the hard way that you have to go into your account every year and elect the FSA. I feel it should just roll over to the next year like Mayo reimbursement does. What happens to the money that is left in the FSA that I contributed if there is a remaining balance at the end of the year and it does not get rolled over?

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@karenwoods

I'm still waiting for my 2018 FSA card. I have already had to get medication refills and the FSA card I have is out dated the end of 2017.

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Please contact Mayo Clinic Health Solutions Customer Service (1-800-635-6671) to obtain a new card, and check to make sure your address is up-to-date. Thank you, Your Total Rewards Team

** Comment posted by subject matter expert **

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@tavolk

Only comment that I can make about the flexible Spending Account is: When it comes to renewal both your medical insurance and Flex Spending each year they are separate. You must actually go into your account and update you Flex Spending each year. It does not automatically renewal each year.(Found out the hard way) This really needs to be communicated better each November!

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The government requires individuals to re-elect their FSA every year since it is a pre-tax election. Mayo cannot assume individuals want the same amount as the year before. Up to $500 in unused Health Care FSA dollars can be rolled over to the next calendar year as long as you elect an FSA for the year. Any balance above $500 is forfeited and it is used to pay for plan administration costs. Again, the government dictates how much money can be rolled over and Mayo must comply. Thank you, Your Total Rewards Team.

** Comment posted by subject matter expert **

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@sheilahaskin

If you just submit explanation of benefit's and forget itemized statement, that is all that is needed as EOB will have all of the information needed.

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Generally speaking, EOB's are acceptable for reimbursement documentation. In certain situations the claims administrator may request additional documentation. Please contact Mayo Clinic Health Solutions customer service for assistance in a personal/specific situation. Thank you, Your Total Rewards Team

** Comment posted by subject matter expert **

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