![a Mayo Clinic physician, a white woman, speaking with a patient, a woman perhaps Latina, via telemedicine on a computer with Xray images](https://newsnetwork.mayoclinic.org/n7-mcnn/7bcc9724adf7b803/uploads/2021/01/a-Mayo-Clinic-physician-a-white-woman-speaking-with-a-patient-a-woman-perhaps-Latina-via-telemedicine-on-a-computer-with-Xray-images-16x9-1-1024x576.jpg)
Battling the COVID-19 pandemic continues to be challenging, especially for health care workers across all levels of patient care.
"People came together in adversity, responded and synergized to create a situation where we not only survived, but thrived within this challenging environment," says Dr. Conor Loftus, chair of Mayo Clinic outpatient practice.
In this Mayo Clinic Q&A podcast, Dr. Loftus talks more about that synergy, how health care teams were innovative and how telemedicine is meeting the needs of patients.
Watch: Dr. Loftus discusses patient care during the COVID-19 pandemic
For the safety of its patients, staff and visitors, Mayo Clinic has strict masking policies in place. Anyone shown without a mask was recorded prior to COVID-19 or in an area not designated for patient care, where social distancing and other safety protocols were followed.
For more information and all your COVID-19 coverage, go to the Mayo Clinic News Network and mayoclinic.org.
Learn more about: Tracking and trending COVID-19
![Jan. 4, 2021- Mayo Clinic COVID-19 trending map using red color tones for hot spots](https://newsnetwork.mayoclinic.org/n7-mcnn/7bcc9724adf7b803/uploads/2021/01/coronavirus-covid-19-map12312020_16x9-1024x576.jpg)