ROCHESTER, Minn. — In 2024, Mayo Clinic continued to accelerate its Bold. Forward. strategy to Cure, Connect and Transform healthcare for its patients and as a blueprint for all of healthcare. Fueled by staff who are driven by an unwavering commitment to putting patients' needs first, Mayo Clinic's annual performance enables groundbreaking medical innovations and unparalleled patient care.

Key performance highlights include:

• Cared for patients from every state and 135 countries, including 155,000 surgical patients, an increase of more than 3% from 2023.
• Completed 2,044 solid organ transplants and 790 bone marrow transplants, for a total of 2,834 — the most in the country.
• Engaged more than 1.04 million outpatient digital appointments, an increase of more than 17% from 2023.
• Named "World's Best Hospital" by Newsweek for the sixth consecutive year.
• Recognized as a "Best Smart Hospital" by Newsweek, reflecting Mayo Clinic's expertise in artificial intelligence (AI), digital imaging and telemedicine.
• Top-ranked in more specialties than any other hospital by Newsweek and U.S. News & World Report. Also ranked No. 1 in Minnesota, Arizona and Florida, according to U.S. News & World Report's latest "Best Hospitals" rankings.
• Expanded the scope of Mayo Clinic Platform to more than 56 million patient lives from four continents, enabling solutions to provide earlier, more accurate diagnoses; personalized care; hospital-level care at home; and greater access to trusted expertise.
• Grew the number of peer-reviewed publications by nearly 7%, and offered more active clinical trials than any other academic medical center in the country, with a 70% increase in trials with decentralized capabilities.
• Educated 4,800 students enrolled in programs across Mayo Clinic College of Medicine and Science in the 2024 academic year.
• Continued to invest in physical and digital infrastructure across Mayo Clinic Health System sites, including opening two hospital expansions.
• Welcomed 13,000 new colleagues, growing the total number of staff to nearly 83,000.
• Generated income from operating activities of $275 million, equivalent to a 1.4% margin. Income from current activities, including philanthropy and investment returns, was $1.29 billion, representing a 6.5% margin.
• Invested $1.38 billion in capital expenditures.
• Invested $10.5 billion in staff pay and benefits.
• Invested $1.343 billion in research and education activities.
• Secured a record-setting $1.117 billion in philanthropic gifts, including $661 million in outright support, with the rest in future commitments.

"Mayo Clinic's success in 2024 reflects the innovative spirit of our exceptional staff and their dedication to meeting our patients' changing needs," says Gianrico Farrugia, M.D., president and CEO of Mayo Clinic. "Our teams are providing unparalleled care while also discovering new cures and scaling them to improve the lives of people around the world."

Also in 2024, the organization increased its investment in staff pay and benefits to $10.5 billion. New initiatives included recognition payments for all staff, financial counseling services, enhanced mental health support, an expanded medical plan network and a refreshed recognition program — all designed in response to staff feedback.

"Our staff are our greatest strength, and we invested significantly in them in 2024 and took intentional steps to demonstrate how much we value their commitment," says Christina Zorn, chief administrative officer of Mayo Clinic.

Investments in innovation

Mayo Clinic continued its investment in Mayo Clinic Platform, the first AI-enabled comprehensive healthcare platform that enables members to collaborate around de-identified data to develop new medical knowledge, solutions and technologies that improve patients' lives. In 2024, Mayo Clinic Platform continued to grow and now reaches four continents. The ecosystem includes nine distributed data network partners, with four added in 2024, who are collaborating around a total of 56 million patient lives, an increase of about 29 million lives in 2024. Further, the solution developer ecosystem nearly doubled in 2024 to 81, and 61 healthcare providers, including 13 new partners added last year, are integrating platform-based, end-to-end solutions into workflows to benefit patients.

Using Platform architecture, Mayo Clinic is revolutionizing the practice of pathology and accelerating medical breakthroughs using over 20 million clinical slides in its digital archive — the world's largest. Partnerships with NVIDIA, a world leader in accelerated computing, and Aignostics, which has expertise in AI, enable Mayo Clinic to use large, diverse datasets to build powerful AI models in pathology. This will spur faster, more accurate and more efficient diagnoses, improve treatment approaches, and deliver new cures to patients more quickly.

Building on its successful Advanced Care at Home program, the Platform initiative Cancer Care Beyond Walls is transforming cancer treatment by allowing patients to receive chemotherapy at home, significantly enhancing their quality of life. In addition, a new pilot program, Stat Care at Home, provides rapid care to patients in the comfort of their homes, saving them from making trips to the emergency department.

Investments in infrastructure

Transforming healthcare infrastructure remains a cornerstone of Mayo Clinic's Bold. Forward. strategy, including a once-in-three-generations investment through Bold. Forward. Unbound. This vision for the future of healthcare infrastructure will seamlessly integrate physical spaces and digital capabilities to meet patients' unmet and evolving needs across all sites. Together, the projects will transform the patient experience, advance teamwork, create more cures and improve outcomes.

In 2024, Mayo Clinic advanced critical design and enabling work ahead of construction for Bold. Forward. Unbound. in Rochester, which will introduce 1.8 million square feet of new flexible, digitally enabled clinical space, a state-of-the-art logistics center and two reimagined arrival facilities that will transform the patient experience from the moment patients arrive on campus.

At Mayo Clinic in Florida, a five-floor hospital expansion and a new 225,000-square-foot Integrated Oncology Building will open in Jacksonville later this year. The building will house the first Carbon Ion Therapy program in the Western Hemisphere.

Further, Mayo Clinic recently announced an investment in the Phoenix campus that will increase clinical space by nearly 60%. The 1.2-million-square-foot expansion will include a new procedural building, a five-floor vertical and horizontal expansion of the Mayo Clinic Specialty Building, the integration of leading-edge technology, and the addition of 11 new operating rooms and 48 new patient beds. Mayo Clinic also continued to invest in research facilities to propel medical advancements, such as the new Integrated Education and Research Building in Phoenix, which fosters collaboration and accelerates scientific discoveries.

In Mayo Clinic Health System, the expansion of the Mankato, Minnesota, hospital added 121 beds and integrated cutting-edge telehealth and digital technologies to enhance patient care and strengthen collaboration with Mayo Clinic in Rochester. Similarly, the new facility in La Crosse, Wisconsin, incorporated advanced imaging and digital tools, supporting personalized community healthcare and improving experiences for both patients and staff. Additionally, the groundbreaking for a Cancer Center and Infusion Therapy expansion at Mayo Clinic Health System's site in New Prague, Minnesota, reflects Mayo Clinic's dedication to expanding high-quality community cancer treatment.

"We're committed to working with partners to accelerate the next generation of advanced technologies through Mayo Clinic Platform and to expand our physical and digital infrastructure in service to our patients and people everywhere," says Dr. Farrugia. "Thanks to the best staff, generous benefactors and mission-sustaining performance, we are in an excellent position to continue leading patient-centered healthcare transformation."

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About Mayo Clinic
Mayo Clinic is a nonprofit organization committed to innovation in clinical practice, education and research, and providing compassion, expertise and answers to everyone who needs healing. Visit the Mayo Clinic News Network for additional Mayo Clinic news.

Media contact: 

• Andrea Kalmanovitz, Mayo Clinic Communications, newsbureau@mayo.edu 

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