Six Mayo Clinic hospitals received five-star ratings in patient experience in the latest Hospital Consumer Assessment of Healthcare Providers and Systems survey, conducted by the Centers for Medicare & Medicaid Services.
Six Mayo Clinic hospitals received five-star ratings for patient experience from the Centers for Medicare & Medicaid Services in the Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, survey. All other qualifying Mayo Clinic Health System hospitals received four-star ratings.
"Only 8% of hospitals receive five stars, and Mayo Clinic is the only hospital on the U.S. News and World Report Honor Roll with a five-star HCAHPS rating," says Sean Dowdy, M.D., Mayo Clinic's chief value officer.
Hospitals included in the survey received ratings of one to five stars, with five stars being the highest score. The ratings are based on data from patient experience surveys.
Here's how Mayo Clinic hospitals were rated:
Many agencies rate quality in healthcare. Mayo Clinic is the only healthcare organization that consistently ranks among the top providers nationwide, regardless of the quality measure used.