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Way to go! Our IT Departments work very had to give us the access we need to do our jobs and keep information safe from phishing. Thanks to all for your dedication and vigilance!

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Yay Linda!!! Great job being so vigilant and proactive.

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I've been told that the button is not available for Outlook 2013. When is the Phishing button going to be available for those of us that use Outlook 2013?

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Excellent Work Linda! Way to be an example for others for the diligence you bring to your work every day!

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Awesome Job!

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Great work Linda! Way to represent CFI!

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Linda does a great job everyday at Mayo!

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Great work Linda. Thank you for keeping us all safe!

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@beckyfleming

There are work units that use TU accounts and employees are often required to check their email via imail. There is no phishing icon on this toolbar. Is the employee supposed to change computers to report the email?

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If the Report Phishing button is not available, one should report a phishing email by forwarding it to the Threat Analysis Reponses Center at TARC@mayo.edu. You can find more information about Phishing on our website at the following locaiton: http://intranet.mayo.edu/charlie/office-information-security/information-security-topics-2/how-to-spot-a-phish/phishing-video/ Lacey Roth – Office of Information Security

** Comment posted by subject matter expert **

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@teresachristianson

I've identified several of Mayo's Phishing emails and gotten the "good job" feedback and I've heard from a few colleagues that when they reported something as phishing and it was just spam that they got an email letting them know that it had been spam (not phishing). I reported something as phishing on August 8th and didn't get a response. Does that mean that it really was phishing?

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Thank you for your question, Teresa. We've had response like this in the past, however, at the current moment we are in the process of enhancing our response process to ensure employees are accurately communicated to. For the time being, only those individuals who report a true phishing email will receive a communication back from our TARC. As our teams work diligently to enhance this process, we thank you for your patience and vigilance in keeping Mayo data safe. Lacey Roth – Office of Information Security

** Comment posted by subject matter expert **

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@beckyfleming

There are work units that use TU accounts and employees are often required to check their email via imail. There is no phishing icon on this toolbar. Is the employee supposed to change computers to report the email?

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Hi Tracey. That's a great question. We are continually working to enhance the reporting process for Mac, web mail and mobile device users. We understand the current process isn't as easy as it is for PC users. At this time we do not have a an estimated timeframe of when this will occur, but like yourself, we are hopeful for future options. For the time being, thank you for continuing to forward suspicious emails to our Threat Analysis Response Center at TARC@mayo.edu. Lacey Roth – Office of Information Security

** Comment posted by subject matter expert **

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@travisvail

I've been told that the button is not available for Outlook 2013. When is the Phishing button going to be available for those of us that use Outlook 2013?

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Hi Travis. The help desk has an uninstall/reinstall process of the Report Phishing button to allow this to work in Outlook 2013. They will likely need to log you off of your machine, so please ensure you have enough time before calling. Thank you. Lacey Roth – Office of Information Security

** Comment posted by subject matter expert **

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