• By Kelley Luckstein

Updated visitor policy: Mayo Clinic limits number of visitors during COVID-19 response

May 15, 2020

ROCHESTER, Minn. ― To support the best safety for patients and staff, Mayo Clinic is currently limiting the number of outpatient and hospital visitors 

UPDATED: Friday, May 15 

As Mayo Clinic continues to monitor our communities for the spread of COVID-19, updates have been made to visitor restrictions at all Mayo Clinic sites. 

The ongoing safety of patients, staff and the community remains Mayo Clinic’s primary focus. To support the best safety for patients and staff, Mayo Clinic will limit the number of visitors on its campuses. Also, all visitors must be masked and agree to support social distancing while in our facilities.

We recognize limiting visitors may be difficult for patients and their loved ones. Mayo is taking these necessary steps to offer the safest environment. Limiting the number of visitors is temporary and is being done to safeguard the health of all who come to Mayo Clinic.

Following are site-specific updates to hospital visitor policies:

Arizona:

  • Outpatient and Emergency Department Patients: Effective Monday, May 18, patients may have one individual accompany them in the outpatient setting. Due to additional screening activities for the patient and the visitor, please allow extra time upon arrival (approximately 15 minutes). In light of social distancing needs, we suggest that patients coming for lab testing only do not bring a visitor. Children under the age of 13 are not permitted unless they are actively receiving care.
  • Hospital Patients: Effective Monday, May 18, hospitalized patients may have one visitor per day during visiting hours (10 a.m. to 6 p.m.). The visitor will be screened to be sure they are free from fever and respiratory symptoms. No visitors will be permitted for patients who are currently receiving care for COVID-19 or influenza-like symptoms. Children under the age of 13 are not permitted unless they are actively receiving care.

Florida:

  • To ensure the safety of hospital patients, no visitors will be allowed for patients in Emergency Department or those admitted on the COVID-19 floor. 
  • All other patients admitted to the Mayo Clinic Hospital in Florida are now allowed to receive one single designated visitor per day, from 12 p.m. to 8 p.m. The visitor must remain the same for the entire duration of the patient’s hospital stay.
  • No overnight stays are allowed except in very specific situations. Visitors will be screened for symptoms upon arrival, and should wear a mask throughout their stay at the Mayo Clinic campus. Visitors will be encouraged to bring their own mask with them and will be required to show a form of identification prior to admission.

 Rochester:

  • Hospital Patients: Patients can have one, consistent visitor in the hospital setting during visiting hours. Visitors will not be allowed if the patient has a confirmed or suspected case of COVID-19.Exceptions include consideration for childbirth, end-of-life care, hospitalized children, and other rare circumstances as assessed by the care team. Visitors will be screened and required to wear a mask or face covering. 
  • Outpatient/Clinic Patients: Patients may have one individual accompany them in the clinic (outpatient) setting, with consideration for special exceptions as determined by your care team. Due to respiratory illness screening activities, please allow extra time upon arrival (approximately 15 minutes). 

All visitors will be screened and required to wear a mask or face covering and follow social distancing guidelines. 

Mayo Clinic Health System:

Visitor information for Mayo Clinic Health System sites are available on MayoClinicHealthSystem.org

Click here for additional information on patient visitor guidelines.

Media contact: 
Kelley Luckstein,
Mayo Clinic Public Affairs
 newsbureau@mayo.edu


Check the CDC website for additional updates on COVID-19.
For more information and all your COVID-19 coverage, go to the Mayo Clinic News Network and mayoclinic.org.

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