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Tue, Jun 16 11:30am · Mayo again ranked among 'Best Children's Hospitals' by U.S. News & World Report

medical researcher Merrick Ducharme sitting on the floor in the Children's Center playroom with a pediatric patient playing with toys

ROCHESTER, Minn. — Mayo Clinic Children’s Center has again been ranked as the top-performing children’s hospital in the five state region including the Dakotas, Minnesota, Iowa and Wisconsin on U.S. News & World Report’s 2020–2021 “Best Children’s Hospitals” rankings.

“As in years past, the Mayo Clinic Children’s Center ranks among the top Children’s Hospitals in the country,” says Randall Flick, M.D., medical director of Mayo Clinic Children’s Center. “Our ranking affirms our commitment to the traditions of the Mayo model of team-based care for patients with challenges ranging from the common to the most complex.”

The rankings identify the top 50 children’s hospitals in each of 10 specialties considered. Only 99 children’s hospitals of the 192 considered in the rankings were ranked in at least one pediatric specialty in 2020. Mayo Clinic Children’s Center ranked as a top performing children’s hospital in 8 of the 10 pediatric specialties. Ranking in specialties demonstrates broad-based excellence and the effectiveness of the team-based approach that is the hallmark of the Mayo Clinic Model of Care.

Mayo Clinic’s rankings by pediatric specialty are:

  • Cancer (No. 34)
  • Cardiology and Heart Surgery (Tie No. 42)
  • Diabetes and Endocrinology (Tie No. 40)
  • Neonatology (Tie No. 36)
  • Neurology and Neurosurgery (No. 38)
  • Orthopedics (No. 13)
  • Pediatric Gastroenterology and GI Surgery (No. 44)
  • Urology (No. 18)

“Our seamlessly integrated care focused solely on the needs of the patient and family is what has defined the Mayo Clinic model of care for more than 150 years. From before birth to the transition to adulthood, the Mayo Clinic Children’s Center is committed to providing the best care to every child every day,” adds Dr. Flick.

Mayo Clinic is the medical center most recognized as a top choice for patients and families by U.S. News & World Report and many other ranking organizations.

Media Contact: Mayo Clinic Public Affairs, 507-284-5005, newsbureau@mayo.edu

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About Mayo Clinic
Mayo Clinic is a nonprofit organization committed to innovation in clinical practice, education and research, and providing compassion, expertise and answers to everyone who needs healing. Visit the Mayo Clinic News Network for additional Mayo Clinic news and An Inside Look at Mayo Clinic for more information about Mayo.

Fri, May 15 7:00am · Updated visitor policy: Mayo Clinic limits number of visitors during COVID-19 response

ROCHESTER, Minn. ― To support the best safety for patients and staff, Mayo Clinic is currently limiting the number of outpatient and hospital visitors 

UPDATED: Friday, May 15 

As Mayo Clinic continues to monitor our communities for the spread of COVID-19, updates have been made to visitor restrictions at all Mayo Clinic sites. 

The ongoing safety of patients, staff and the community remains Mayo Clinic’s primary focus. To support the best safety for patients and staff, Mayo Clinic will limit the number of visitors on its campuses. Also, all visitors must be masked and agree to support social distancing while in our facilities.

We recognize limiting visitors may be difficult for patients and their loved ones. Mayo is taking these necessary steps to offer the safest environment. Limiting the number of visitors is temporary and is being done to safeguard the health of all who come to Mayo Clinic.

Following are site-specific updates to hospital visitor policies:

Arizona:

  • Outpatient and Emergency Department Patients: Effective Monday, May 18, patients may have one individual accompany them in the outpatient setting. Due to additional screening activities for the patient and the visitor, please allow extra time upon arrival (approximately 15 minutes). In light of social distancing needs, we suggest that patients coming for lab testing only do not bring a visitor. Children under the age of 13 are not permitted unless they are actively receiving care.
  • Hospital Patients: Effective Monday, May 18, hospitalized patients may have one visitor per day during visiting hours (10 a.m. to 6 p.m.). The visitor will be screened to be sure they are free from fever and respiratory symptoms. No visitors will be permitted for patients who are currently receiving care for COVID-19 or influenza-like symptoms. Children under the age of 13 are not permitted unless they are actively receiving care.

Florida:

  • To ensure the safety of hospital patients, no visitors will be allowed for patients in Emergency Department or those admitted on the COVID-19 floor. 
  • All other patients admitted to the Mayo Clinic Hospital in Florida are now allowed to receive one single designated visitor per day, from 12 p.m. to 8 p.m. The visitor must remain the same for the entire duration of the patient’s hospital stay.
  • No overnight stays are allowed except in very specific situations. Visitors will be screened for symptoms upon arrival, and should wear a mask throughout their stay at the Mayo Clinic campus. Visitors will be encouraged to bring their own mask with them and will be required to show a form of identification prior to admission.

 Rochester:

  • Hospital Patients: Patients can have one, consistent visitor in the hospital setting during visiting hours. Visitors will not be allowed if the patient has a confirmed or suspected case of COVID-19.Exceptions include consideration for childbirth, end-of-life care, hospitalized children, and other rare circumstances as assessed by the care team. Visitors will be screened and required to wear a mask or face covering. 
  • Outpatient/Clinic Patients: Patients may have one individual accompany them in the clinic (outpatient) setting, with consideration for special exceptions as determined by your care team. Due to respiratory illness screening activities, please allow extra time upon arrival (approximately 15 minutes). 

All visitors will be screened and required to wear a mask or face covering and follow social distancing guidelines. 

Mayo Clinic Health System:

Visitor information for Mayo Clinic Health System sites are available on MayoClinicHealthSystem.org

Click here for additional information on patient visitor guidelines.

Media contact: 
Kelley Luckstein,
Mayo Clinic Public Affairs
 newsbureau@mayo.edu


Check the CDC website for additional updates on COVID-19.
For more information and all your COVID-19 coverage, go to the Mayo Clinic News Network and mayoclinic.org.

Fri, Apr 10 5:14pm · Mayo Clinic teaming up with area organizations to collect face masks

The Centers for Disease Prevention and Control (CDC) recently recommended that all people wear cloth face masks or coverings when in public. While face masks do not replace social distancing measures, they help prevent the spread of COVID-19 to others.

Mayo Clinic, and local government and health care partners, have come together to collect and distribute masks to organizations in need.

Community mask requirements

Masks should follow CDC guidelines. They should fit snug but be comfortable against the face and allow for breathing without restriction. It is recommended that all masks adhere to the CDC’s mask pattern

Mask drop-off locations

Finished masks should be placed in a clean plastic bag, such as a plastic grocery store bag and tied shut, or placed in another type of sealed plastic bag.

Masks can be dropped off at:

Rochester fire stations

Rochester fire stations have bins in their parking lots that are available 24/7. Here’s where you can find the fire stations:

  • Fire Station 1, 521 S. Broadway
  • Fire Station 2, 2185 Wheelock Drive NE
  • Fire Station 3, 2755 Second St. SW
  • Fire Station 4, 1875 41st St. NW
  • Fire Station 5, 305 28th St. SE

Mayo Clinic

Donations will be accepted weekdays from 8 to 4 p.m. at drive-up donations centers at:

  • Gonda Building, east entrance, 200 First St. SW
  • Mayo Family Clinic Southeast, 4544 Canal Place SE

Donated masks will be used by staff who do not work in patient care areas, as well as by patients and visitors.

Olmsted Medical Center

Finished masks can be donated weekdays from 8 a.m. to noon at Olmsted Medical Center’s Marketing and Foundation Offices at102 Elton Hills Drive NW. Learn more on the Olmsted Medical Center website.

Rochester Public Schools

Masks can be dropped off from 6:30 a.m. to 5 p.m. at four locations:

  • Franklin Elementary School, 1801 Ninth Ave. SE, door 1
  • Gage Elementary School, 1300 40th St. NW, door 1
  • Jefferson Elementary School, 1201 10th Ave NE, doors 1 and 2
  • Sunset Terrace Elementary, 1707 19th Ave NW, door 1

Masks will be prioritized first for staff supporting emergency child care, student nutrition services and transportation.

People who would like to donate fabric or elastic are asked to call the city of Rochester’s COVID-19 Information Hotline at 507-328-2822. Collection bins for materials also are located outside Rochester fire stations (see information above). Zumbro Valley Medical Society will direct these materials to people making face masks for agencies providing essential services.

If your organization needs masks

Homemade face masks will be provided to congregate living facilities, first responder agencies, and home care and other health care settings (other than Mayo Clinic or Olmsted Medical Center) first. Other agencies providing essential services to the public needing masks will also be provided, if supplies allow. Agencies can request a mask by calling the city of Rochester’s COVID-19 Information Hotline at 507-328-2822.

Thank you

Mayo Clinic, along with the local government and health care partners, thank the individuals donating their time to sew masks. Your assistance provides essential workers with additional safeguards as they continue to perform their daily responsibilities. By working together, our community will defeat the COVID-19 virus together.

Learn more

Check the CDC website for additional updates on COVID-19. For more information and all your COVID-19 coverage, go to the Mayo Clinic News Network and mayoclinic.org.

Thu, Apr 2 2:21pm · Mayo Clinic joins community efforts urging people to #StoptheSpread during COVID-19 pandemic

Jeff Bolton, Mayo Clinic’s chief administrative officer, joins other community leaders in Rochester, Minn., in sharing the message that the best defense against COVID-19 is for people to stay home.


ROCHESTER, Minn. —  As the number of COVID-19 cases continue to climb in local communities and around the world, Mayo Clinic has joined Rochester community leaders in a message urging people to stay home.

“Staying home now will help you, your family, neighbors, friends and health care providers in the fight against COVID-19,” says Jeff Bolton, Mayo Clinic’s chief administrative officer, in a video message.

Jeff Bolton was joined by Mayor Kim Norton; Graham Briggs, director, Olmsted County Public Health; Kathleen Harrington, president, Rochester Chamber of Commerce; and Randy Hemann, M.D., chief medical officer, Olmsted Medical Center.

Watch: Stop the Spread – Stay Home Minnesota video

Sat, Mar 21 8:00pm · Updated visitor policy: Mayo Clinic limits number of visitors during COVID-19 response

statues of Drs. Will and Charlie Mayo outside the entrance to the Mayo Clinic Gonda building

ROCHESTER, Minn. ― To protect patients and staff, Mayo Clinic is limiting the number of outpatient and hospital visitors while there is concern about COVID-19 transmission.

UPDATED: Saturday, March 21st

As Mayo Clinic continues to monitor the outbreak of the COVID-19 (coronavirus disease), additional changes have been made to policies for visitors to all Mayo Clinic sites. Please read below for additional details.

Effective
Sunday, March 22, to ensure the safety of hospital patients and staff, no
visitors will be allowed in the hospital setting or emergency department.
Exceptions include consideration for childbirth, end-of-life care, hospitalized
children, and other rare and unique circumstances assessed by the care
team. 

Effective
Monday, March 23, outpatient clinic patients may have one individual accompany
them, with consideration for special exceptions determined by patient care
teams.

The ongoing safety of
patients, staff and the community remains Mayo Clinic’s primary focus. To
protect patients and staff, Mayo Clinic will limit the number of visitors on
its campuses while there is a threat of COVID-19 transmission.

These restrictions may be
difficult for patients and their loved ones, but Mayo is taking these necessary
steps to protect patients and staff. Limiting the number of visitors is
temporary and is being done to safeguard the health of all who come to Mayo Clinic.

Following are site-specific
updates to hospital visitor policies:

Arizona:

  • Outpatient/Clinic Patients: Patients may have one individual accompany them in the clinic (outpatient) setting. Due to additional screening activities, please allow extra time upon arrival (approximately 20 minutes).

  • Hospital Patients: For each hospital patient, one visitor per patient at a time will be allowed. The visitor will be screened to be sure they are free from fever and respiratory symptoms. Additional guidelines apply for patients who are receiving care for respiratory conditions that require isolation.

Florida:

  • Effectively immediately, to ensure the safety of hospital patients, no visitors will be allowed for patients at Mayo Clinic Hospital and Emergency Department. Requests for exceptions should be sent to the Healthcare Incident Command System (HICS) at 904-956-1800.

Rochester:

  • Hospital Patients: Effective Sunday, March 22, to ensure the
    safety of hospital patients and staff, no visitors will be allowed in the
    hospital setting or emergency department. Exceptions include consideration for
    childbirth, end-of-life care, hospitalized children, and other rare
    circumstances as assessed by the care team.

  • Outpatient/Clinic Patients: Patients
    may have one individual accompany them in the clinic (outpatient) setting, with
    consideration for special exceptions as determined by your care team. Due to respiratory
    illness screening activities, please allow extra time upon arrival
    (approximately 15 minutes). We ask for your patience as we work to implement
    these processes in our clinics.

Since Mayo has begun screening visitors in Rochester, staff members are urged to use staff-only entrances to avoid congestion. If you must use an entrance used by patients and visitors, you can move swiftly through by displaying your Mayo Clinic access identification badge.

Mayo Clinic Health System:

Hospitalized patients across Mayo Clinic Health System will no longer
be allowed to have visitors. The effective dates are as follows:

  • Northwest Wisconsin:
    Effective Sunday, March 22, at 7 a.m.
  • Southwest Wisconsin:
    Effective Sunday, March 22, at 7 a.m.
  • Southeast Minnesota:
    Effective as of Friday, March 20
  • Southwest Minnesota:
    Effective as of Friday, March 20

A limited number of
compassionate exceptions will be evaluated on a case-by-case basis and no
visitors under age 18 will be allowed. All visitors will be screened to assess
the need for a COVID-19 test. If a visitor is tested, they will not be allowed
to visit while results are pending, or if results are positive.

Click here for additional information on patient visitor guidelines, including Florida, Arizona and the Mayo Clinic Health system.

Media contact: Kelley Luckstein, Mayo Clinic Public Affairs, newsbureau@mayo.edu

Check the CDC website for additional updates on COVID-19.
For more information and all your COVID-19 coverage, go to the Mayo Clinic News Network and mayoclinic.org.

Fri, Mar 20 3:37pm · COVID-19 specimen collection site available at Graham Park

Mayo Clinic specimen collection material

Updated March 25, 2020

Beginning Thursday, March 26 the new hours for the Graham Park COVID-19 specimen collection site are Monday to Friday from 9:30 a.m. to 5 p.m., and Saturday to Sunday from 10 a.m. to 4 p.m.

The collections hours are being changed to better align with two other collection sites, reduce confusion and provide better customer service.

Individuals who would like to be tested for COVID-19 are required to call their primary care provider to have a phone screening first to determine whether testing is appropriate. If approved, individuals will be directed to a specimen collection site and will receive further instructions at the site.

Updated March 23, 2020

The specimen collection site at Graham Park is open Monday, March 24 from 10:00 am to 2:00 pm CDT, and beginning Tuesday, March 24, the collection site will be operational from 10:00 am to 6:00 pm CDT daily.

Individuals who want to be tested for COVID-19 are required to call their primary care provider to have a phone screening first to determine if testing is appropriate. If approved, patients will be directed to a specimen collection site and will receive further instructions at the site. More details below.

March 20, 2020:

ROCHESTER, Minn. ― Olmsted County Public Health, in collaboration with Mayo Clinic and Olmsted Medical Center, are developing a community COVID-19 specimen collection site due to the increasing demands for testing. The Graham Park Collaborative Collection Site is being designed as a large-scale drive-through specimen collection site. Teams from each organization are planning and piloting the process to assure the site can be quickly activated. The community organizations will be piloting the drive-through process on Saturday, March 21 and Sunday, March 22, beginning at 10 a.m. and continuing until the limited specimen collections are exhausted. The goal is to identify process issues and make adjustments as needed.

Individuals who want to be tested for
COVID-19 are required to call their primary care provider to have a phone
screening first to determine if testing is appropriate. If approved, patients
will be directed to a specimen collection site and will receive further
instructions at the site. Mayo Clinic and Olmsted Medical Center staff will
collect the specimens, using appropriate precautions. Tests will be processed
by Mayo Clinic Laboratories.

Note: Olmsted County Public Health, Mayo Clinic and Olmsted Medical
Center ask that news media respect the privacy of patients and refrain from
shooting video or photos at the site. Health officials are concerned that fear
of publicity will lead patients who need testing to avoid it. Also, drones or
helicopters hovering overhead, and photographers zooming in, are distressing
and distracting for patients and staff. More information here.

Media contact: Kelley Luckstein, Mayo Clinic Public Affairs, newsbureau@mayo.edu

Check the CDC website for additional updates on COVID-19.
For more information and all your COVID-19 coverage, go to the Mayo Clinic News Network and mayoclinic.org.

Tue, Feb 4 4:28pm · Mayo Clinic again receives top honors for high-quality patient care

Entrance to Mayo Clinic Gonda building with flags flying outside

ROCHESTER, Minn. — Thirteen hospitals across Mayo Clinic received star ratings from the Centers for Medicare & Medicaid Services (CMS) for Overall Hospital Quality.

Six
of the 13 hospitals earned five stars — the best score possible. The national
average is 3 of 5 stars.

The
star rating provides patients with information about multiple dimensions of
quality in a single score. Star ratings are assigned based on a hospital’s
composite score of 51 quality metrics from Inpatient and Outpatient Quality
Reporting programs.

“Congratulations to all Mayo Clinic hospitals that received excellent CMS star ratings,” says Henry Ting, M.D., Mayo Clinic’s chief value officer. “This award reflects the very best of Mayo Clinic’s total commitment to patient care, the extraordinary depth and breadth of Mayo’s medical practice, and the remarkable impact that each and every Mayo Clinic employee makes every day.”

“We’re so proud of the commitment our staff have to providing the best care to our patients across all of our communities, and the CMS Overall Hospital Quality ratings offer one recognition of the hard work of so many every day,” says Bobbie Gostout, M.D., president, Mayo Clinic Health System. “All ten of our health system hospitals that meet ratings criteria ranked above the national average and received four and five stars, with our hospitals in Eau Claire, La Crosse and Menomonie, Wisconsin, receiving the top rank of five stars.”

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About Mayo Clinic
Mayo Clinic is a nonprofit organization committed to innovation in clinical practice, education and research, and providing compassion, expertise and answers to everyone who needs healing. Visit the Mayo Clinic News Network for additional Mayo Clinic news and An Inside Look at Mayo Clinic for more information about Mayo.

Media contact:

Nov 7, 2019 · Mayo hospitals receive 'A' grades for patient safety

Entrance to Mayo Clinic Gonda building with flags flying outside

ROCHESTER, Minn. — Eight Mayo Clinic hospitals scored high marks for safety — earning an “A” for patient safety from The Leapfrog Group, an independent, national nonprofit run by employers and other large purchasers of health benefits.

“Congratulations to the eight Mayo Clinic hospitals that received ‘A’ grades for patient safety,” says Henry Ting, M.D., chief value officer, Mayo Clinic. “These scores reflect Mayo Clinic’s commitment to patient care and the remarkable dedication of each and every Mayo Clinic employee. Mayo Clinic strives to be the safest organization to receive care and deliver care.”

Mayo
Clinic hospitals that received an “A” grade are:

Arizona

  • Mayo
    Clinic Hospital

Florida

  • Mayo
    Clinic Hospital

Mayo Clinic Health System

  • Albert
    Lea and Austin, Minnesota
  • Eau
    Claire, Wisconsin
  • La
    Crosse, Wisconsin
  • Mankato,
    Minnesota
  • Red
    Wing, Minnesota

Rochester

  • Mayo Clinic Hospital — Rochester

The Hospital Safety Score is updated and published twice per year. This score is based on 17 measures of publicly available hospital safety data, combined with 11 additional self-reported survey answers, to produce a single patient safety score. A panel of safety experts developed these measures.

The
Leapfrog Group is one of many groups that recognize Mayo Clinic as a top choice
for patients.

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About Mayo Clinic
Mayo Clinic is a nonprofit organization committed to innovation in clinical practice, education and research, and providing compassion, expertise and answers to everyone who needs healing. Visit the Mayo Clinic News Network for additional Mayo Clinic news and An Inside Look at Mayo Clinic for more information about Mayo.

Media contact: