MONTERREY, Mexico — Mayo Clinic has opened a patient information office in Monterrey to assist patients and their families, referring physicians, insurance companies and brokers and others interested in connecting with Mayo. The office is Mayo Clinic's second in Mexico, joining a patient information office in Mexico City that opened in 1998.

The Monterrey office staff, fluent in Spanish and English, will help patients make appointments at Mayo Clinic in Rochester, Minnesota; Phoenix and Scottsdale, Arizona; Jacksonville, Florida; and Mayo Clinic Healthcare in London.

"The addition of a Mayo Clinic office in Monterrey reflects Mayo Clinic’s longstanding engagement with patients and healthcare providers in Mexico," says Jorge Pascual, M.D., a pulmonary medicine physician at Mayo Clinic in Jacksonville, Florida, and Mayo Clinic executive medical director of the Americas. "The services the office staff will provide support and further Mayo Clinic's mission to provide an unparalleled patient experience and to serve as a resource for patients and healthcare organizations in Mexico and around the world."

The office staff will assist with travel, lodging, billing and insurance arrangements; provide general orientation to Mayo Clinic; facilitate Mayo review of medical records; and coordinate future appointments. The office does not provide medical care.

The office staff may be reached by email at MonterreyOffice@mayo.edu or by phone at 52-81-3404-8502. The office is located at Av. Ricardo Margain Zozaya 335, Floor 4 and 5, Zona Santa Engracia, 66265, San Pedro Garza Garcia, Nuevo Leon. Learn more here. 

Mayo Clinic has patient information offices throughout the region, including Colombia, the Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Panama, Peru and Uruguay.

Mayo Clinic accepts appointment requests directly from patients and patient referrals from physicians. Interpreters are available at no cost to assist with communication between healthcare providers and patients whose primary language is not English.

Mayo Clinic is ranked the best hospital in the world by Newsweek and is top ranked in more specialties than any other hospital in the U.S. by U.S. News & World Report. In 2024, Mayo cared for patients from every U.S. state and 135 countries.

Mayo Clinic’s ties to Mexico date back more than a century.

In 1923, Dr. William J. Mayo was made an honorary member of the National Academy of Medicine in Mexico, and roughly eight years later, his brother, fellow Mayo Clinic co-founder Dr. Charles H. Mayo, received the honor.

Professional ties between Mayo Clinic and the Mexican medical community continued to grow over the ensuing decades. The first Mexican physician to train at Mayo Clinic School of Graduate Medical Education began his residency in 1925, and since 1966 more than 60 Mexican physicians have trained at Mayo Clinic and now practice in Mexico.

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About Mayo Clinic
Mayo Clinic is a nonprofit organization committed to innovation in clinical practice, education and research, and providing compassion, expertise and answers to everyone who needs healing. Visit the Mayo Clinic News Network for additional Mayo Clinic news.

Media contact:

• Sharon Theimer, Mayo Clinic Communications, newsbureau@mayo.edu

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