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    Mayo Clinic staff deliver high-quality care recognized in CMS star ratings

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11 Mayo Clinic hospitals again earn high ratings from the Centers for Medicare & Medicaid Services for overall hospital quality. 

Every day at Mayo Clinic, staff come together to deliver what matters most, safe, high-quality care centered on the patient. The latest ratings from the Centers for Medicare & Medicaid Services show the results of that work.

"For more than 160 years, one thing has remained constant, the patient in front of us guides how we deliver care," says Sean Dowdy, M.D., Mayo Clinic's chief value officer. "Behind every measure is a patient story, a moment of reassurance, a life improved through seamless teamwork. This recognition reflects our staff and their shared commitment to safety, quality and the patient experience."

Across Mayo Clinic, physicians, nurses, allied health staff and support teams contribute to a system where safety and quality are not separate initiatives, but how care is delivered every day. 

That approach is reflected in the patient experience, in the moments when a nurse takes extra time to explain, when families feel reassured during uncertainty, and when teams work seamlessly to deliver care.

It also reflects the trust patients and families have in choosing Mayo Clinic in times of vulnerability and relying on care delivered with compassion, dignity and consistency across every setting.

"These ratings reflect more than performance on a set of measures," says Subashnie Devkaran, Ph.D., chair of Quality and Value at Mayo Clinic. "They represent the experiences of patients and families who place their trust in Mayo Clinic during times of need." 

The CMS overall hospital quality star ratings offer a national snapshot of that performance across key areas, including mortality, safety, readmissions, patient experience, and timely, effective care.

Across the organization, 11 Mayo Clinic hospitals earned four- and five-star ratings for overall hospital quality. Eight hospitals achieved five stars, the highest possible rating, and three hospitals received four stars. The national average is three stars.

Hospitals earning five stars

  • Mayo Clinic Hospital in Arizona. 
  • Mayo Clinic Hospital in Florida. 
  • Mayo Clinic Hospital in Rochester. 
  • Mayo Clinic Health System in Albert Lea and Austin, Minnesota. 
  • Mayo Clinic Health System in Eau Claire, Wisconsin. 
  • Mayo Clinic Health System in La Crosse, Wisconsin. 
  • Mayo Clinic Health System in Mankato, Minnesota.
  • Mayo Clinic Health System in Fairmont, Minnesota.

Hospitals earning four stars

  • Mayo Clinic Health System in Red Wing, Minnesota.
  • Mayo Clinic Health System in Bloomer, Wisconsin.
  • Mayo Clinic Health System in Barron, Wisconsin. 

While many organizations measure healthcare quality, these ratings reflect the people behind them, the teams who coordinate care, double-check details, speak up for safety and keep patients at the center of every decision.

At Mayo Clinic, the results are not the goal, but evidence of a culture carried forward by staff every day, with a continued commitment to improving care for the patients who depend on it.

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