BUCARAMANGA, Colombia, and ROCHESTER, Minnesota — Hospital Internacional de Colombia (HIC) and Mayo Clinic announced that HIC in Bucaramanga has joined the Mayo Clinic Care Network. HIC is the first hospital in Colombia and in South America to join the network, a group of carefully vetted health care organizations with special access to Mayo Clinic's knowledge and expertise.

HIC is one of the highest-rated medical institutions in Latin America and recipient of the Five-Star Global Hospital Rating by Newsweek and Statista.

With the formal signing of the agreement, HIC becomes part of a select group. Created in 2011, the Mayo Clinic Care Network has roughly 45 member organizations across the United States and in Asia, Europe, Latin America and the Middle East.  

To select network  members, Mayo Clinic conducts a thorough evaluation process that includes an in-depth review of each institution’s clinical and business practices, quality, safety, and service efforts. HIC and other members of the Mayo Clinic Care Network remain independent.

“The agreement with Mayo Clinic represents a significant achievement—not only for our institution, but also for Colombia and the entire region. This milestone is the result of more than a year of continuous work, and today we are proud to announce that we are part of the Mayo Clinic Care Network. We take on the responsibility of evolving our care model by progressively incorporating its guidelines into our clinical protocols, workforce training, and safety standards,” said Dr. Víctor Raúl Castillo Mantilla, President of the Hospital Internacional de Colombia – FCV.

Objectives include further strengthening HIC’s diagnostic and treatment capabilities in key areas such as oncology and cardiology, while also enhancing medical training and overall quality of care, Dr. Castillo added.

“Mayo Clinic is pleased to welcome HIC to the Mayo Clinic Care Network,” said Dr. Eric Moore, medical director, Mayo Clinic International, and chair of head and neck surgery at Mayo Clinic in Rochester, Minnesota. “We look forward to working together to develop innovative solutions to advance our common purpose: high-quality, patient-centered care.

Among projects planned, Mayo Clinic will conduct a comprehensive review of HIC’s breast cancer care and offer guidance on best practices in areas including diagnostics, clinical protocols, workflows, and quality. Both institutions will also explore the integration of additional innovative technologies into patient care.

Benefits of Joining the Mayo Clinic Care Network

Through membership in the Mayo Clinic Care Network, HIC physicians have access to Mayo Clinic clinical tools and services, including:

• AskMayoExpert

This point-of-care tool offers concise clinical information on hundreds of medical conditions and includes treatment recommendations, clinical protocols, and medical references. The database can be used wherever care is provided.

• eBoards

These live, scheduled video conferences allow member hospital medical teams to review and discuss complex cases with a multidisciplinary panel from Mayo Clinic and other physicians across the Mayo Clinic Care Network.

• Healthcare Consulting

Member hospitals can access Mayo Clinic’s extensive experience, knowledge, and subspecialty expertise to achieve clinical, operational, and business goals.

HIC personnel will also benefit from Mayo Clinic’s patient education materials, professional development opportunities, and continuing medical education. In addition, they will have access to Mayo Clinic-verified medical information through an online database. These tools—along with clinical consulting—will help HIC continue delivering outstanding care to its patients.

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About HIC:

The Hospital Internacional de Colombia (HIC) is one of Latin America’s top-ranked medical institutions, recognized among the Top 10 hospitals in the region by Latam Business Conference (LBC) and awarded the Five Stars Global Hospital Rating by Newsweek and Statista. As a core part of the FCV ecosystem, HIC is located in Bucaramanga, a city in northeastern Colombia, situated in the Andes mountains and approximately 250 miles from the capital, Bogotá.

HIC operates two campuses: a high-complexity medical center with more than 60 specialties, and the Cardiovascular Institute — the facility that marked the start of the hospital’s growth. With its specialized medical divisions and advanced care centers, HIC delivers comprehensive, high-complexity services. Its integrated approach combines patient-centered care, cutting-edge technology, and a strong focus on innovation, research, and medical education.

About Mayo Clinic:

Mayo Clinic is a nonprofit organization committed to innovation in clinical practice, education and research, and providing compassion, expertise and answers to everyone who needs healing. Visit the Mayo Clinic News Network for additional Mayo Clinic news.

Media contacts:

• Yira Guerrero, FCV Head of Press and Protocol, yiraguerrero@fcv.org, +57 322 5251793
• Pilar Salcedo, FCV International Public Relations Specialist, internationalpr@fcv.org, +1 854236 9726
• Sharon Theimer, Mayo Clinic Communications, newsbureau@mayo.edu

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