• In the Loop: Doctor heeds the call for one Ed Sheeran fan

In the Loop patient Kate Fossum and her mom Lana Fischer at the Ed Sheeran concert in MinneapolisKate Fossum and her mom had traveled far to hear Ed Sheeran in concert, only to realize they forgot the supplies for Kate's cochlear implants. A late-night call to Mayo turned their luck around. 


Kate Fossum had been anticipating the concert for months. She, her mom and some friends had just driven nine hours from their home in Spearfish, South Dakota, to Minneapolis to see — and hear — Ed Sheeran the next day. But now it looked like Kate, who has cochlear implants, might miss the show.

"We got to the hotel around midnight and Kate asked for her ear supplies because her battery had just died," Kate's mom, Lana Fischer, tells us. Although Kate typically kept her ear supplies in her purse, she had decided to leave the purse at home so she wouldn’t lose it at the concert.

Lana froze, remembering the bag of supplies they'd packed, now realizing it had been left behind on the family's kitchen table. The extra batteries Lana usually kept with her were also back home, tucked into a different purse than the one she'd decided to bring. "I had to tell Kate I didn't have them," Lana says. That meant there was no way to charge the specialized batteries that power Kate's implants. Though her daughter handled the news well ("She had just one tear streaming down her cheek"), Lana tells us she "felt like the worst implant parent in the world."

Read the rest of the story.

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This story originally appeared on the In the Loop blog.