Mayo Clinic hospitals in Arizona, Florida and Rochester, Minnesota, have again received five-star ratings and most qualifying Mayo Clinic Health System hospitals have received at least a four-star rating for patient experience from the Centers for Medicare & Medicaid Services in the Hospital Consumer Assessment of Healthcare Providers and Systems survey.
"We are pleased to share that all DMC (Destination Medical Center) sites continue to earn five-star ratings,” says Sean Dowdy, M.D., Mayo Clinic's chief value officer. "In every circumstance, care teams at Mayo Clinic exemplify strong, steady values. Staff work together to ensure patients are provided with excellent experiences. Their steadfast commitment to a supportive and safe environment inspires hope and healing for our patients and their families.”
Mayo Clinic Health System — Northland in Barron, Wisconsin, received a five-star rating, and most Mayo Clinic Health System hospitals remained at four stars.
Hospitals received ratings of one to five stars, with five stars being the highest score. The ratings are based on data from patient experience surveys.
Many agencies rate quality in health care, and Mayo Clinic is the only health care organization that consistently ranks among the top providers nationwide regardless of the quality measure used.