• Health & Wellness

    Mayo Clinic hospitals continue to score A grades for patient safety, 5-star ratings for patient experience

All nine eligible Mayo Clinic hospitals earned A grades from The Leapfrog Group, an independent national nonprofit organization that provides safety ratings. The ratings are intended to help patients choose their preferred healthcare destinations.

"Our staff's dedication consistently reinforces Mayo Clinic as the global authority in healthcare because they deliver the highest quality, safety and experience," says Dr. Sean Dowdy, Mayo Clinic's chief value officer. "Participating in the external review also helps validate staff commitment to continuously improve our Culture of Safety, along with our desire to influence industry standards for safety."

Mayo Clinic hospitals that received an A grade are:

  • Mayo Clinic in Arizona
  • Mayo Clinic in Florida
  • Mayo Clinic in Rochester, Minnesota
  • Mayo Clinic Health System in Albert Lea and Austin, Minnesota
  • Mayo Clinic Health System in Eau Claire, Wisconsin
  • Mayo Clinic Health System in Fairmont, Minnesota
  • Mayo Clinic Health System in La Crosse, Wisconsin
  • Mayo Clinic Health System in Mankato, Minnesota
  • Mayo Clinic Health System in Red Wing, Minnesota

The Leapfrog Group's Hospital Safety Score is updated and published twice each year. The score is based on 15 measures of publicly available hospital safety data and 12 self-reported survey answers, which are combined to produce a single safety score. A panel of patient safety experts developed the measures for the score.

Mayo hospitals also earn patients' trust, 5-star ratings for patient experience

Eleven Mayo Clinic hospitals also received four- and five-star ratings in patient experience in the latest Hospital Consumer Assessment of Healthcare Providers and Systems survey, conducted by the Centers for Medicare & Medicaid Services. The rankings reflect staff dedication to providing a supportive and excellent experience for patients.

"In the heart of Experience Week, staff rightfully deserve this timely recognition, as our hospitals continue to earn four- and five-star ratings for excellent patient experience," says Dr. Sunanda Kane, Mayo Clinic's chief experience officer. "These achievements reflect staff's hard work and their commitment to upholding the timeless values of Mayo Clinic."

Hospitals received ratings of one to five stars, with five stars being the highest score. The ratings are based on data from patient experience surveys.

Here's how Mayo Clinic hospitals were rated:

Five stars

  • Mayo Clinic in Arizona
  • Mayo Clinic in Florida
  • Mayo Clinic in Rochester, Minnesota
  • Mayo Clinic Health System — Northland in Barron, Wisconsin
  • Mayo Clinic Health System — Red Cedar in Menomonie, Wisconsin

Four stars

  • Mayo Clinic Health System in Eau Claire, Wisconsin
  • Mayo Clinic Health System in Fairmont, Minnesota
  • Mayo Clinic Health System in La Crosse, Wisconsin
  • Mayo Clinic Health System in Mankato, Minnesota
  • Mayo Clinic Health System in New Prague, Minnesota
  • Mayo Clinic Health System in Red Wing, Minnesota

Many agencies rate quality in healthcare, and Mayo Clinic is the only healthcare organization that consistently ranks among the top providers nationwide regardless of the quality measure used.